Hi,i try to log in with my apple id and reseting security questions but when i follow the steps something wrong and ( Cannot Reset Security Questions We do not have sufficient information to reset your security questions.) this is what happend,can u guys help me pls ?
iPhone 6s, iOS 10
Hello, follow the link that Apple suggests you or this one About Apple ID security questions - Apple Support
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
Appleid Reset Security Questions
